Overview
What is ServiceNow Governance, Risk, and Compliance?
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…
ServiceNow provides clear and concise communications company wide!
ServiceNow Governance, Risk, and Compliance Plugin for Every single GRC challenge
Great software that does it
Great tool to make risk and compliance processes very efficient
Service now GRC review
Great but could be better
Great software for GRC
Well produced, built out, mature. Great add-on to ServiceNow
Service...that really works... Now (for $$$, of course).
ServiceNow GRC
Popular Features
- Risk management (10)9.090%
- Common repository of GRC items (10)8.686%
- GRC policy management (10)8.484%
- Integration with Corporate Performance Management (CPM) systems (10)7.676%
Pricing
What is ServiceNow Governance, Risk, and Compliance?
ServiceNow Governance, Risk, and Compliance provides the tools businesses use to proactively manage risk by measuring, testing and auditing internal processes. This solution helps business users ensure compliance to regulations, policies, standards and frameworks. It is available via the Standard,…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Clear Analytics is a business intelligence solution that enables non technical end users to perform analytics by leveraging existing knowledge of Excel coupled with a built in query builder. Some key features include: Dynamic Data Refresh, Data Share and In-Excel Collaboration.
Product Demos
ALL-IN-ONE SERVICENOW CAM DEMO - Continuous Authorization & Monitoring | Governance, Risk & Complian
Features
Governance, Risk & Compliance
The goal of IT governance is ultimately to ensure that the processes governing evaluation, selection, prioritization, and funding of competing IT investments are driven by the overall business
- 8.6Common repository of GRC items(10) Ratings
A common repository linking all GRC elements such as policies, risks, regulations, etc.) to give a 360 degree view
- 9Risk management(10) Ratings
Risk management capabilities including alert engine to warn of trending risk exposure and risk visualizations like heat maps, dashboards, etc.
- 7.6Integration with Corporate Performance Management (CPM) systems(10) Ratings
Ability to integrate with external CPM software
- 8.4GRC policy management(10) Ratings
Support for policy lifestyle changes including creation, approval, communication etc.
- 8.8Incident management(9) Ratings
System captures risk-related incidents, including cause and result
Product Details
- About
- Tech Details
- FAQs
What is ServiceNow Governance, Risk, and Compliance?
ServiceNow Governance, Risk, and Compliance Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(50)Community Insights
- Recommendations
Users commonly recommend requesting a demo from the ServiceNow team to explore the software's offerings and make business operations smoother. They also suggest implementing GRC modules to improve key performance indicators. Additionally, users emphasize the importance of defining operational processes and roles for different users before granting them access to ServiceNow in order to ensure smooth access management within the platform. Taking these recommendations into consideration can greatly enhance the effectiveness and efficiency of using ServiceNow for business operations.
Attribute Ratings
Reviews
(1-3 of 3)- Transparency of ask
- Clear and concise message
- Confidence in consistency across business units
- Occasionally the messages are too vague
- There have been instances of the notifications going out to all teams when all teams arent affected.
- Occasionally they would end up in spam
- Clear messaging
- Ease of flexibility in message
- Trust in compliance aspect
- Common repository of GRC items
- 80%8.0
- Risk management
- 80%8.0
- Integration with Corporate Performance Management (CPM) systems
- 80%8.0
- GRC policy management
- 80%8.0
- Incident management
- 80%8.0
- Quicker response time in employee finishing training upon first reminder
- Higher open rate to emails versus when sent from HR or compliance
- A clear message every send versus individuals within the company structuring the email
Great software for GRC
Our experience has been positive, and we appreciate the level of reporting and insight we gained by selecting a software like ServiceNow GRC instead of trying to handle this ourselves with documents and spreadsheets. As with most implementations, the costs occur up front, but we do expect an ROI in the next few years as we establish processes of administration, assessment, and remediation.
- Easily configurable and potentially customizable where needed
- Handle multiple user inputs and change management
- Good dashboard reporting and visibility for executive team
- Dashboard reporting takes some configuration to show KPIs needed
- Cost may increase as we add more users/expand its scope internationally
- Needs better templates to help our team configure and deploy effectively
ERPs with less complexity may not require this customization of ServiceNow GRC, but you would be wise to raise these questions and examples in the demo to ensure it will work for you. In the past, we have found that risks of under-reporting exceptions or false positives become so voluminous that users don't always get to the accurate violations for timely remediation. Proper configuration up front will improve your effectiveness and ROI down the road.
- Common repository of GRC items
- 20%2.0
- Risk management
- 30%3.0
- Integration with Corporate Performance Management (CPM) systems
- 60%6.0
- GRC policy management
- 20%2.0
- Incident management
- 80%8.0
- Great ROI in time savings
- Scalable
- Executive and Internal Audit visibility of Risks and Compliance
Well produced, built out, mature. Great add-on to ServiceNow
- Finding reported by the auditor. GRC helps us identify, assign, and track the resolution of this.
- Exception to information security policy. These require quarterly reviews and setting up reminders to revisit these.
- Building out new projects and baking security and compliance into the project and tracking it in GRC to ensure we deliver a compliant product on day one
- Like all ServiceNow, there is a learning curve, but with custom forms, this is easier that it was 5 years ago.
- Common repository of GRC items
- 80%8.0
- Risk management
- 70%7.0
- Integration with Corporate Performance Management (CPM) systems
- 80%8.0
- GRC policy management
- 80%8.0
- Incident management
- 50%5.0
- Mostly cultural change. If teams aren't aware of the new implementation of GRC and they get a request to answer questions, it can be confusing. This is cultural and not a con against the product.